FREE UK Delivery on all orders over £75
Enjoy 10% off your first order with CODE: linen10
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FREE UK Delivery on all orders over £75
Enjoy 10% off your first order with CODE: linen10

Delivery and Returns

Delivery

  • UK Standard delivery is charged at £2.95
  • UK Next day delivery is charged at £8.60
  • FREE UK Standard delivery on orders over £75
  • International tracked and signed is charged at £14.95

For NEXT DAY DELIVERY, all orders must be placed before 12:30. 

All our orders are sent via Royal Mail using recorded delivery, therefore all parcels will need to be signed for.

We aim to dispatch your order within 24 hours (same day dispatch with Next Day Delivery) but on occasions such as family holidays, we may not be able to adhere to this policy, in which case your order will be with you as soon as possible.

We will keep you informed on the progress of your order via email and we will issue a dispatch confirmation when your order has left us.

Weekends and all Public holidays are not classed as working days.

Returns

If for any reason you are not entirely satisfied with your purchase, please return it in its original condition, unworn with all tags attached and within 10 days from when you placed the original order.

Returns will not be accepted for the following:

  • Strong odours (including smoke)
  • Alterations
  • Perfume smells
  • Item(s) has make up on
  • Item(s) have been worn
  • Tags tampered with or removed

ALL ITEMS are inspected and photographed prior to being dispatched.

Please contact us via our contact form and let us know that you are intending on returning an item so that we know to expect it. The cost of the return shipping is to be covered by you.

We recommend that you use a tracked or signed for method to return garments as we cannot be held responsible for lost parcels.

Once we have inspected the returned item(s), we will happily refund you without question minus the cost of the original shipping.

Note: to protect against fraud, refunds are only made back to the original card or payment method used to make the purchase. Please do not ask to be refunded into any bank account or to a different PayPal address. 

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